Air Canada recently “deplaned” 25 people from a flight out of Montreal without giving an explanation to the passengers.
“We understand that there are allegations that, in the course of removing these passengers, certain unrelated individuals were deplaned as well,” Air Canada said in an email statement.
“Some of these deplaned customers were rebooked this morning and are on their way to their final destination.”
According to BC couple Josh Slatkoff and Tara Sharpe, the two were on the way to attend Sharpe’s grandmother’s funeral when police abruptly escorted them off the plane at 12:30 am, leaving them stranded in the airport before being kicked out at 2:00 am and heading to a hotel.
“The next row in front of us was also removed, and that included a couple that was in their 70s. At that point, I was completely shocked. We had no idea what to make of what was happening,” Slatkoff told CBC News in an interview.
“Then the Air Canada attendant pointed at our row, and he told us we needed to leave as well.”
According to Slatkoff, airline staff initially told him that they, and other passengers, were kicked off the flight for drinking and not wearing a mask, which Slatkoff said was bogus.
“We showed our masks, N95s, and I said to her, ‘Does this look like the kind of mask someone would wear if they were refusing to wear a mask?'”
Slatkoff said that despite Air Canada’s statement, he and his wife still wait for things to be set right.
This latest debacle comes after videos emerged showing abhorrent flight wait times and cancellations in Canadian airports across the country, leaving many stranded for days.
Despite numerous complaints from airlines and travellers, Liberal Transport Minister Omar Alghabra recently said that the feds have no intentions to end ArriveCan (just one of the hoops travellers must jump through), which continues to wreak havoc in Canada’s travel industry.